(单选题)
Which of the following most illustrates customer mentality?
A.Students apply the needed pressure.
B.Schools expect students to guarantee a future career.
C.Students regard colleges as providers of goods and services.
D.Students regard colleges as homes and places of healing.
参考答案:C
参考解析:
细节理解题。该题可定位到第十二段最后一句“In accordance with the second, they regard colleges as providers of goods that are measurable and of services that should meet their specifications.”,C项的customer mentality对应customer model,从该段可知,customer model即学生认为自己是消费者,学校是提供者的模式,最能体现消费者心理。故选C。
知识点: